Why do they say this? You likely didn't assess what your team actually needed before the training. Or you read the results wrong. Or you didn't adapt the program.
The Fix:
If you see the mistake during the session, adjust the agenda on the fly. Let's say you skipped the prep work. Do an icebreaker at the start where people share what they expect. Then adjust the session to fit what you just heard.
No Practice, No Real-World Connection
Adults don't learn like kids. They need to solve real, concrete problems. If they can’t apply the lesson immediately, the training is just noise.
The Details:
Wrong ratio: some need 50% practice, some need 90%.
Wrong practice type: for one group, practice means working through tough cases. For another, it's role-playing. For a third, it's presenting and getting feedback. One size does not fit all.
The Fix:
When you diagnose the problem beforehand, figure out what kind of practice this specific group needs.
People Aren't Engaged
Low engagement is a symptom, not the root cause.
Why does it happen?
Bad match: the trainer doesn't resonate with the group (e.g., a junior coach trying to teach seasoned execs).
Bad start: no icebreaker, unclear goals, no trust built.
Forced attendance: people were mandated to attend by their bosses. They're skeptical before it even starts.
Too boring: Long lectures with no interaction put anyone to sleep. Ask a question, tell a joke, do an activity every five minutes. It works.
You Pick the Wrong Format
The format isn't just online or offline. It's the structure. It has to fit what the group needs.
Basic Formats:
Training: to master one specific skill.
Course: to build deep knowledge over time.
Intensive: for high-pressure, rapid skill-building.
Be careful with chasing new formats. Most things have already been invented. Just combine and adapt what already works for your specific problem. You don't need a mythical game-changer.
Natalya Prilukova
Methodologist, educational program developer at BEsmart studio
What You Learn Stays in the Classroom
People often call this a "lack of post-training support." But it's bigger than that. It's about the weak link between the training and the person's actual daily work.
How to fix it:
Use it now: during the session, show exactly how it applies. "Let's use this method to write tomorrow's report."
Reflect: follow up a week later: "What did you use? What got in your way?"
Build the desire: put people in situations where they see why the skill matters. Let them want to use it.
Bottom Line
Training doesn't fail by accident. The causes happen early: a weak brief, shallow analysis, not adapting to who's actually in the room. Good training isn't about fancy formats. It's about hitting the target, getting constant feedback, and connecting the skills to the real work people do every day.